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TRS Foreign Exchange, LLC
Effective Date: 1st June 2026
INTRODUCTION
TRS Foreign Exchange, LLC ("TRS, TRSFX.com" "we," "our," or "us") is committed to protecting the privacy, confidentiality, and security of our customers' personal information.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information obtained through our foreign exchange services, website, mobile applications, and related business activities.
By using our services, you acknowledge that you have read and understood this Privacy Policy.
INFORMATION WE COLLECT
To provide foreign exchange and related financial services, we may collect the following information:
Personal Identification Information
• Full legal name
• Date of birth
• Nationality
• Government-issued identification
• Passport information
• Driver's license information
Contact Information
• Residential address
• Mailing address
• Telephone number
• Email address
Financial Information
• Bank account information
• Payment information
• Transaction records
• Source of funds information
Compliance Information
• Know Your Customer (KYC) documentation
• Anti-Money Laundering (AML) verification information
• Sanctions screening information
• Information required to comply with applicable financial regulations
Technical Information
• IP address
• Device information
• Browser information
• Website usage information
• Cookie and analytics information
HOW WE USE INFORMATION
TRS Foreign Exchange, LLC uses personal information for the following purposes:
• Providing foreign exchange services
• Processing and settling transactions
• Verifying customer identity
• Complying with legal and regulatory requirements
• Preventing fraud, money laundering, terrorist financing, and other unlawful activities
• Managing customer accounts
• Responding to customer inquiries and support requests
• Improving services and website functionality
• Maintaining business and compliance records
HOW WE STORE AND PROTECT INFORMATION
TRS Foreign Exchange, LLC maintains reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, misuse, alteration, loss, or destruction.
Security measures may include:
• Secure servers and databases
• Encryption of sensitive information where appropriate
• Access controls and authentication procedures
• Employee confidentiality obligations
• Security monitoring and maintenance
Although we take commercially reasonable measures to protect personal information, no method of transmission or storage can guarantee absolute security.
INFORMATION SHARING AND DISCLOSURE
We may share personal information with:
Financial Institutions and Payment Partners
Banks, payment processors, settlement providers, and other financial institutions involved in completing transactions.
Regulatory Authorities
Government agencies, law enforcement authorities, financial regulators, and other entities when required by law or regulation.
Service Providers
Third-party vendors that assist with:
• Identity verification
• Compliance screening
• Technology services
• Data hosting
• Customer support
Professional Advisors
Legal, accounting, auditing, and compliance professionals assisting our business operations.
TRS Foreign Exchange, LLC does not sell personal information to third parties.
DATA RETENTION
TRS Foreign Exchange, LLC retains personal information for a period of five (5) years following the completion of a transaction, closure of an account, or termination of a business relationship, unless a longer retention period is required by applicable law or regulation.
At the end of the retention period, personal information will be securely deleted, destroyed, or anonymized in accordance with applicable legal requirements and industry standards.
CUSTOMER RIGHTS
Subject to applicable laws and regulations, customers may request:
• Access to personal information maintained by TRS
• Correction of inaccurate or incomplete information
• Deletion of personal information where legally permissible
• Information regarding how personal information is processed
Certain information may be retained despite a deletion request when retention is required by law, anti-money laundering regulations, fraud prevention obligations, or other legitimate business purposes.
REQUESTING CORRECTION OR DELETION OF PERSONAL INFORMATION
Customers may request correction or deletion of their personal information by contacting:
Privacy Officer
TRS Foreign Exchange, LLC
Email: contact@trsfx.com
Phone: 310-579-0778
Address: 12100 Wilshire Blvd, 8th Floor, Los Angeles, CA 90025
Requests must include sufficient information to verify the identity of the requester.
TRS Foreign Exchange, LLC will review and respond to requests within a reasonable timeframe and in accordance with applicable legal and regulatory requirements.
COOKIES AND WEBSITE TECHNOLOGIES
Our website may use cookies and similar technologies to:
• Improve website functionality
• Enhance user experience
• Analyze website traffic
• Maintain website security
Users may manage cookie preferences through their browser settings.
INTERNATIONAL DATA TRANSFERS
Where necessary to provide services, personal information may be transferred to service providers, financial institutions, or business partners located in jurisdictions outside the customer's country of residence.
TRS Foreign Exchange, LLC takes reasonable steps to ensure appropriate safeguards are in place to protect personal information during such transfers.
CHANGES TO THIS PRIVACY POLICY
TRS Foreign Exchange, LLC may update this Privacy Policy from time to time.
Any changes will be posted on this page along with an updated Effective Date
Copyright © 2024 TRS Foreign Exchange LLC - All Rights Reserved.
Payment services for TRS Foreign Exchange LLC are provided by Visa Global Services Inc. ( VGSI), a licensed money transmitter (NMLS ID 181032) in the states listed. VGSI is licensed as a money transmitter by the New York Department of Financial Services. Mailing address: 900 Metro Center Blvd, Mailstop 1Z, Foster City, CA 94404. VGSI is also a registered Money Services Business (“MSB”) with FinCEN and a registered Foreign MSB with FINTRAC. For live customer support contact VGSI at 1-888-733-0041.
TRS Foreign Exchange LLC is owned and operated in the United States
12100 Wilshire Blvd, 8th Floor, Los Angeles, CA 90025
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